Please note that Canada Computers & Electronics reserves the right to cancel any order due to stock availability or information errors. If you require assistance or have any questions, please contact us on our Customer Contact page.
All warranty periods indicated from Canada Computers & Electronics, unless otherwise noted, are limited by the manufacturer's warranty policies. Original manufacturer warranty periods may vary depending on products and manufacturers. Please refer to the manufacturer's website or product manuals/packaging details for more information.
Generally, the manufacturer's limited warranty will only cover the product for manufacturing defects and will not cover any physical damage to the product from misuse, dropping, etc. In no way does Canada Computers & Electronics warrant any product for fitness of use or for representations made by the manufacturer.
All products are covered by Canada Computers & Electronics 30-day warranty and manufacturer's warranty, unless otherwise stated. Physically damaged products will not be covered by warranty, neither Canada Computers & Electronics nor original manufacturer.
If a product is found to be defective and returned within 30 days of purchase date for repair, Canada Computers & Electronics will repair the unit or send it back to the manufacturer for warranty service for customers. If a product is found to be defective over 30 days of purchase date and within the manufacturer warranty period, customer will have to contact the manufacturer directly for any services request.
After 30 days and within the manufacturer warranty period, Canada Computers & Electronics can help facilitate warranty service between customer and the manufacturer but will not cover any expenses incur (e.g. shipping cost) for such warranty service. Customer may have to wait an estimated 2-4 weeks until Canada Computers & Electronics gets a replacement or repaired item back from the manufacturer or supplier.
It is recommended that customers deal directly with the manufacturer for all retail products for faster turnaround times. Some manufacturers offer direct-swap, cross-ship, or even next-day to-your-door replacement warranty services.
Canada Computers & Electronics is limited to the service level offered by the manufacturer or supplier, please read the product warranty information carefully before contacting us.